Shipping policy

Zead MART – Shipping Policy

Effective Date: July 27, 2026

Thank you for shopping with Zead MART. We are committed to delivering your orders safely and on time.

1. Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

Estimated delivery times:

  • Major Cities: 2–5 business days

  • Other Areas: 3–7 business days

  • Delivery times may vary due to weather, courier delays, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges are displayed at checkout before you complete your order.

  • Free shipping may be offered during special promotions or on selected products.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email (where available) so you can monitor your shipment.

5. Delivery Information

Please ensure your shipping address and contact number are accurate. Zead MART is not responsible for delays or failed deliveries caused by incorrect customer information.

6. Failed Delivery

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the parcel, additional shipping charges may apply for re-delivery.

7. Damaged or Missing Items

If your order arrives damaged or with missing items, please contact our customer support within 48 hours of delivery with your order number and clear photos of the package and product.

8. International Shipping

Currently, Zead MART ships within Pakistan only, unless otherwise stated on our website.

9. Shipping Delays

While we strive to deliver orders on time, delays caused by courier services, natural events, public holidays, or other circumstances beyond our control may occur.

10. Contact Us

If you have any questions regarding shipping, please contact us:

Zead MART

Email: [Your Email Address]

WhatsApp/Phone: [Your Contact Number]

Thank you for shopping with Zead MART. We appreciate your trust and will do our best to deliver your orders quickly and safely.